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Data Mining Techniques For Marketing, Sales, and Customer Relationship Management 2nd Edition - Michael J.A. Berry and Gordon S. Linoff
Mining the Social Web 3rd Edition - Matthew A. Russell and Mikhail Klassen
Advances in Web Mining and Web Usage Analysis: 9th International Workshop on Knowledge Discovery on the Web, WebKDD 2007, and 1st International Workshop
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Data Mining: Concepts and Techniques 4th Edition - Jiawei Han, Jian Pei and Hanghang Tong